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Capability 5.2.1

Business Transformation & Commercial Skills

Definition

Commercial and operational skills that turn AI prototypes into real, compliant and scalable products or services. These skills cover product management, procurement, vendor governance and change management to support safe and effective adoption.

Examples

  • National Artificial Intelligence Centre (NAIC) Innovate to Grow: AI Program (2023–2025)
  • Digital Transformation Agency, AI and Automation Procurement Capability Uplift (under the Digital Transformation Strategy 2030)
  • NSW Artificial Intelligence Venture Fund and LaunchVic AI Accelerator (VIC).

Indicators

  • Number of SMEs reporting AI adoption or pilot projects (ABS Innovation Survey)
  • Number of firms completing national AI commercialisation programs (NAIC 'Innovate to Grow')
  • Percentage of government AI procurements meeting assurance and vendor-sovereignty criteria

National AI Plan

PLAN COMMITMENT

Limited commitment

Supports business and commercial AI capability through national programs and advisory services, including the NAIC, the $17 million AI Adopt Program, the Digital Solutions Program and tailored support for SMEs and not-for-profits adopting AI (Action 4), but no specific recognition of the need to build commercial capabilities that turn AI prototypes into real, compliant and scalable products or services. Limited commitment by government in the plan aligns with recommendation to maintain and monitor.

Stocktake

Is the Stocktake missing evidence?

Share additional information for potential future Assessments