Government Adoption

Definition

The extent to which government adopts and integrates AI across operations and service delivery.

Examples

• AI strategies, governance guidelines and implementation frameworks
• training and development for staff
• automation in service delivery, program management and procurement
• development and use of AI tools for citizen services and program delivery.

Indicators

• Percentage of agencies with AI adoption plans
• Innovative use of AI in government
• Amount of funding for AI integration

Stocktake

• Government AI Readiness Index 2024. Oxford Insights. 2024. https://oxfordinsights.com/ai-readiness/ai-readiness-index/

• Let's get real about AI: Insights from the first national survey on public sector attitudes towards AI. The Mandarin and Liquid. 10 August 2025. https://www.themandarin.com.au/297128-report-insights-from-the-first-national-survey-on-public-sector-attitudes-towards-ai/#pm_form_297128

• Unlocking the productivity dividend of digital government. Mandala Partners and Microsoft. September 2025. https://mandalapartners.com/uploads/Unlocking-the-productivity-dividend-of-digital-government.pdf

• Policy for the responsible use of AI in government. Digital Transformation Agency. May 2024. https://www.digital.gov.au/policy/ai/policy

• National framework for the assurance of artificial intelligence in government. Department of Finance. 21 June 2024. https://www.finance.gov.au/government/public-data/data-and-digital-ministers-meeting/national-framework-assurance-artificial-intelligence-government

• Technical standard for government’s use of artificial intelligence. Digital Transformation Agency. September 2024. Updated 22 August 2025. https://www.digital.gov.au/policy/ai/AI-technical-standard

• Automation and Artificial Intelligence Strategy 2025-27. Services Australia. May 2025. https://www.servicesaustralia.gov.au/sites/default/files/2025-05/automation-and-ai-strategy-2025-27.pdf

• AI Transparency Statement. IP Australia. February 2025. https://www.ipaustralia.gov.au/about-us/accountability-and-reporting

• AI transparency statement. Department of Prime Minister and Cabinet. Accessed October 2025. https://www.pmc.gov.au/about-us/accountability-and-reporting/corporate-reporting/artificial-intelligence-ai-transparency-statement

• Australian Framework for Generative AI in Schools. Department of Education. 2023. https://www.education.gov.au/schooling/resources/australian-framework-generative-artificial-intelligence-ai-schools

• Governance of Artificial Intelligence at the Australian Taxation Office (Auditor-General report no. 26 of 2024–25). Australian National Audit Office. 24 February 2025. https://www.anao.gov.au/work/performance-audit/governance-of-artificial-intelligence-the-australian-taxation-office

• Report 510: Inquiry into the use and governance of artificial intelligence systems by public sector entities - ‘Proceed with Caution’. Joint Committee of Public Accounts and Audit, Australian Parliament. February 2025. https://parlinfo.aph.gov.au/parlInfo/download/committees/reportjnt/RB000567/toc_pdf/Report510Inquiryintotheuseandgovernanceofartificialintelligencesystemsbypublicsectorentities-'ProceedwithCaution'.pdf